A Roadmap of Transition – Building Managed Services into Your Business

A Roadmap of Transition – Building Managed Services into Your Business

March 17, 2020, 8:30 AM - 9:30 AM

Sands 309

Performance metrics are a powerful tool for organizational change. The saying -- what gets measured, gets done -- is true. Companies that define objectives, establish goals, measure progress, reward achievement, and display the results for all to see can accelerate productivity and gracefully move an organization in a new direction. In this session, panelists will discuss how to create and build metrics that will help influence employee behavior through defining and communicating strategic objectives tailored to every individual and role throughout the organization. Attendees will learn how to utilize metrics to gauge employee performance and, as employees, use metrics to focus on what is important and help them achieve their personal performance goals.

Learning Objectives:
1. Discover a performance management strategy that is tailored to every individual and role in an organization.
2. Develop a scorecard that is unique to each organization.


  • Ken Whelan


    Chief Operating Officer

    Engineered Security Systems

    Ken graduated from Rowan University with a master’s degree in Engineering Management with a focus on Construction Management. He started his career...


  1. Track
    TEC@ISC Presented by PSA

We use cookies to operate this website and to improve its usability. Full details of what cookies are, why we use them and how you can manage them can be found by reading our Privacy & Cookies page. Please note that by using this site you are consenting to the use of cookies.